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jodiemariebarrisAsked on March 29, 2024 at 12:00 AM
I have created a countdown widget. Someone registered twice. I removed their duplicate submission, but my widget countdown didn't readjust. It' now off by one. Can I fix this?
The box is Level 2 tap class.
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Sheena JotForm SupportReplied on March 29, 2024 at 12:13 AM
Hello Jodie,
Thanks for reaching out to Jotform Support. I checked your submissions and I can see that the entries are still in the trash folder. It must be completely purged to free up the quantity in your widget. Let me show you how:
- Click on three dots icon and select Trashed Entries.
- Select the submission you want to delete and click the Delete Forever button.
Finally, click the Delete button to confirm the deletion of the submission.
Give it a try, and let us know if you need any other help.
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jodiemariebarrisReplied on March 29, 2024 at 12:35 AMYou guys are so amazing. I really appreciate your help. Sent from my iPadOn Mar 28, 2024, at 9:13 PM, Jotform <noreply@jotform.com> wrote:
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