Scammer used site for my info

  • Hannah Story
    Asked on March 29, 2024 at 12:53 AM

    Hi! I just had a scammer create a form through this site and email me a link to apply for a house to rent. Is there any sort of way you're able to ban/retract the info given to them? I'm not sure how to go about this. Please contact me ASAP. Thank you!

  • Vanessa JotForm Support
    Replied on March 29, 2024 at 1:04 AM

    Hi Hannah,

    Thanks for reporting this matter to us and helping us to keep Jotform safe. We understand how upsetting things like this can be, and we take your security and privacy very seriously. 

    We want to assure you that Jotform is not participating in this conduct. We supply a Form Builder, and unfortunately, some parties may use the forms for wrongful purposes.

    Can you share the direct form link and we will check it?

    Feel free to reach out again if you have any questions or if we can help you in any other way.

  • Hannah Story
    Replied on March 29, 2024 at 1:06 AM

    https://form.jotform.com/240826918070559


    Thank you! It happens, unfortunately.

  • guest_815574490fc2717e
    Replied on March 29, 2024 at 1:10 AM
    https://form.jotform.com/240826918070559
    It happens! Thank you!
    ...
  • Ryan JotForm Support
    Replied on March 29, 2024 at 1:13 AM

    Hi Hannah,

    Thanks for getting back to us. After looking into this, I have suspended the account associated with the form since Starter accounts with non-corporate emails showing suspicious forms must be suspended immediately. However, please keep in mind that although the form owner has no access to the form or data at Jotform now, they might have received your submission information if they enabled the Notification Email feature. 

    Let us know if there’s anything else we can help you with.

  • guest_815574490fc2717e
    Replied on March 29, 2024 at 1:15 AM
    They did unfortunately. Thank you, I appreciate it!
    ...