We are building a form and may need to upgrade mid-stream - can we do so?

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    Asked on September 27, 2012 at 12:24 PM

    For example, we are going to collect contact information from our members with the form. Its a one-time mailing, but the list is 1700+. We are going to set up a $9.95 paid plan, but we don't know how many will respond. We want to curb our costs and upgrade to the highest $45.95 plan only if neccessary based on activity with the form. Can we do so upgrading only if neccessary?

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    Answered on September 27, 2012 at 01:02 PM


    First of, thank you for using JotForm. To answer your inquiry, yes, it is possible to upgrade your account from premium ($9.95) to professional ($49.95) as needed.


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    Answered on September 27, 2012 at 02:05 PM

    So for example, its Oct. 4, we establish the paid account as a Premium. On Oct. 5, we mail our form to our list and by Oct. 9, 1,000 submissions have come in so we upgrade to the Professional to stay afloat. In this example, do we get charged the difference or the full amout to upgrade to the professional?

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    Answered on September 27, 2012 at 03:20 PM

    Hi jotslam1001,

    You have to pay in full amount which is $49.95 for Professional Subscription.