Forms are not coming through to my email

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    jhanan777
    Asked on January 04, 2018 at 01:56 PM

    I have three Jotforms which my customers are filling out online but are not getting forwarded to my email address for some reason. I see the submissions when I log into my Jotform account, however. I tried to forward these completed forms to two different email addresses but neither is working. Can you help?

    Thanks!

    Julie

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    david
    Answered on January 04, 2018 at 02:26 PM

    This should now be fixed.  One of our email server was overloaded.  New notifications should come through immediately and the rest that were delayed should be coming through shortly.