Inventory is not depleting and ticket type is NOT showing

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    Asked on January 04, 2018 at 04:41 PM

    Our ticket sales arent reducing inventory and they are not identifying the date ticket event.

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    Answered on January 04, 2018 at 07:09 PM

    The inventory widgets in your form, as well as the calculation, are working fine.

    Since you are using Paypal, it would require actual payments to consume the quantity number left. Incomplete payments will not affect the quantity.

    If I have missed something, please let us know.

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    Answered on January 05, 2018 at 09:43 AM
    Your support was so delayed on this urgent matter than I ended up chatting with the Facebook person through messages and they helped me complete recreate a form because the “gift registry” widget is completely broken and doesn’t function as it should. So anything you’re seeing here is not where the issue was.
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    Answered on January 05, 2018 at 10:54 AM

    We are sorry for the delayed response but we had lots of requests.

    I am glad you managed to get help through our Facebook page.

    Is there anything else we can help you with?