If/when conditions

  • apaulson
    Asked on January 4, 2018 at 5:40 PM

    Hello,

      When I set up my form, I have it set to ask only certain questions when the prospect says they are interested in a Life insurance quote.  Under the conditions section, I don't have anything in there in regards to getting the driver's name, driver's date of birth, and driver's license however those three questions show up when on the form when live.  Do you know why this is happening?

    Jotform Thread 1339307 Screenshot
  • John_Benson
    Replied on January 4, 2018 at 7:53 PM

    Please try to use the Hide feature to the fields you do not want to show or create a separate Show/Hide condition for that fields. Here's a sample conditional configuration:

    1515113557424245za Screenshot 10

    Please try it and let us know if you have questions or need further assistance.