If/when conditions

  • Profile Image
    Asked on January 04, 2018 at 05:40 PM


      When I set up my form, I have it set to ask only certain questions when the prospect says they are interested in a Life insurance quote.  Under the conditions section, I don't have anything in there in regards to getting the driver's name, driver's date of birth, and driver's license however those three questions show up when on the form when live.  Do you know why this is happening?

  • Profile Image
    Answered on January 04, 2018 at 07:53 PM

    Please try to use the Hide feature to the fields you do not want to show or create a separate Show/Hide condition for that fields. Here's a sample conditional configuration:


    Please try it and let us know if you have questions or need further assistance.