IP Address has been banned

Hi
it looks like our IP was banned again..
Would it be possible to re-activate it and how can we stop it from
happening again?
Regards

Hi Rudolph,

Thanks for using Jotform. I’m sorry you're having difficulties with this. The IP address in your account is not on our ban list but I have whitelisted it. Please try to access the Jotform site again. If the issue persists, please get your IP address using this site and share it with us.

Keep us updated and let us know if you need any more help.

Thank you very much