Why is the form asking to contain letters only?

  • RODOLFO AUGUSTO DUARTE PINHEIRO VILLA
    Asked on January 5, 2018 at 3:46 AM

    BOM DIA , 



    ESTOU TENTANDO REALIZAR O CADASTRO NO GADLE, E ESTÁ DANDO PROBLEMA PARA FINALIZAR O CADASTRO DEVIDO UM PROBLEMA NO SITE EM TODOS OS CAMPOS NUMERICOS '' This field can only contain letters and numbers. '' GOSTARIA DE REPORTAR ESSE PROBLEMA PARA QUE EU POSSA FINALIZAR O CADASTRO OBRIGADO .



    GRATO 






  • Kevin Support Team Lead
    Replied on January 5, 2018 at 7:53 AM

    This is not an error, the form fields have been configured to accept letters only and you will get this error if you're trying to add numbers or any other sort of symbol that's not a letter. 

    Here's an example: 

    Why is the form asking to contain letters only?  Image 10

    If you're the form owner you will need to change the validation on the field settings, otherwise there is not much that we can do on this since it's a validation that the form's owner has imposed to the fields. 

    Thanks.