What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Captcha not loading on form

    Asked by guest_22705669798068 on September 27, 2012 at 02:59 PM

    Good afternoon,

    The captcha isn't loading on our magazine's subscription form page: https://secure.jotform.us/form/21775887773170
    If someone could please help us fix this, it would be greatly appreciated.

    If the captcha is down for all forms, when will this feature be returning?

    Thank you.

    Page URL:

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    JotForm Support

    Answered by EduardoMendez on September 27, 2012 at 03:02 PM

    We are currently having problems with this feature.  We are aware of the situation and out dev team is working on a solution.  We will inform you as soon as it has been resolved!

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    Answered by deluca on November 27, 2012 at 02:24 PM

    Hi, Any news about this? I am having the same problem right now with Firefox.





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    JotForm Support

    Answered by Welvin on November 27, 2012 at 04:03 PM


    What version of firefox are you using? What OS? Please let us know becuase I cannot replicate it. The issue has already been sorted out by our developers a few days ago when the original issue came out on the date of this thread.

    Thank you.