I cannot find my form submissions

  • Profile Image
    ShubhamCollections
    Asked on January 06, 2018 at 06:14 AM

    Dear Team @JotForm,

    I had more than 150 submissions in my account.

    However, when i tried logging in the other day, all were missing.

    Also, my order form is not available any more.

  • Profile Image
    Adrian
    Answered on January 06, 2018 at 07:13 AM

    You have reached the limit of 5 active forms (FREE accounts).

    First, delete any form that you are not using or don't need.

    You can find your form in the Archived folder.

    1515240650archvd.png

     

    Select your form and click Unarchive

    1515240714unarch.png

     

    After that, your form and your form data will be available.

     

    Let us know if you need further assistance.