I cannot find my form submissions

  • ShubhamCollections
    Asked on January 6, 2018 at 6:14 AM

    Dear Team @JotForm,

    I had more than 150 submissions in my account.

    However, when i tried logging in the other day, all were missing.

    Also, my order form is not available any more.

  • Adrian
    Replied on January 6, 2018 at 7:13 AM

    You have reached the limit of 5 active forms (FREE accounts).

    First, delete any form that you are not using or don't need.

    You can find your form in the Archived folder.

    1515240650archvd Screenshot 10

     

    Select your form and click Unarchive

    1515240714unarch Screenshot 21

     

    After that, your form and your form data will be available.

     

    Let us know if you need further assistance.