How do I change the PayPal account set in my form?

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    Asked on January 06, 2018 at 09:48 AM

    I want to change the address where the paypal payments are sent. how do I do this??

    How do I access 24/7 help from Jotform?? I need this answer now.

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    Answered on January 06, 2018 at 10:33 AM

    Our apologies if there was quite some delay on responding to your inquiry. We have 24/7 support handling concerns of users like yours. Only that we address these concerns according to order of time that the concerns or inquiries were received.

    To resolve your issue, you can do the following steps:

    1) Edit your form and click the Payment Settings button
    2) Once the right panel appears, click the gear icon


    3) Replace the email address under the Paypal account field and save your settings


    If you have other questions, please let us know.