What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Number of submissions

    Asked by doleweerdinc on September 27, 2012 at 08:29 PM

    Jotform bills by number of submissions. Why does jotform say there have been over 800 submssions even though by my count it is half of that? http://screencast.com/t/ypppjpp8

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    JotForm Support

    Answered by Deygus on September 27, 2012 at 08:53 PM

    Please accept my apologies for this inconvenience and have reset your counters to correct this problem. Please let us know if this issue continues.