Why is my form not receiving data and/or sending confirmation emails?

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    Asked on September 27, 2012 at 10:09 PM

    I recently (9/27) tried to edit the following form: http://submit.jotform.us/form.php?formID=22322653074144&sid=212012648342688823&mode=edit

    Although I received a thank you confirmation, I did not receive a confirmation email or receive the data on the back end.

    The most recent submission recorded on the back end was 9/23.

  • Profile Image
    Answered on September 27, 2012 at 11:04 PM


    It seems like the existing submission updates itself after it's edited. This has been requested on most users so now it has been implemented, as far as I know.

    To be able to view that updated data on the back-end, please find this submissions ID 212012648342688823 it's in page 2 of that form's submissions I guess. Try editing that data again via that link and recheck the submissions data, it should be updated instantly according to your inputs.

    We'll try to get information's from our dev team about this. We'll let you know once we heard back from them. Thanks!