Can't delete submissions from iPhone app

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    guest_22535662530046
    Asked on September 27, 2012 at 10:29 PM
    Has this bug been fixed? Noticed a few others had same issue.I noticed that the "time of submission" reported on the iPhone app is 1 hour past the actual submission time.Also, my submissions are files (also integrated with Dropbox) if that makes a difference. I actually Want to keep the Dropbox files but remove the files from your server.Thanks again, Tyson
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    jonathan
    Answered on September 28, 2012 at 12:03 AM

    Hi Tyson,

    I would like to inform you that the iphone app still have issue and it's current ticket is still with our dev team with still opened status.

     

    You can try opening that form with submissions on the form builder, and delete the submissiosn there(if that is what you wanted to do). Make sure to make back-up of the submissions first in case you have need of it. 

    To be more safe, remove the Dropbox integration too before deleting submissions.

    I will add your post to the thread with ticket so that you will be included on the notification when our Dev team have news/updates on progress of this.

    Thank you for your understanding.

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    guest_22535662530046
    Answered on September 30, 2012 at 07:45 PM
    Thanks. Note that it''s impossiblel to log into my jotform account from safari on iPhone because of how the web page renders on iPhone. I downloaded opera so I could log into my account and delete the submissions on iPhone. So maybe let the dev folks know about that too. Tyson
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    Rodjit
    Answered on September 30, 2012 at 08:58 PM

    Hi,

    I am sure that our developers are working into this issue, so we would like to ask again for your patience.

    Thanks