What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms disabled after 10MB upload space. Lowered space to 0MB, but forms still disabled?

    Asked by VividInk on February 07, 2011 at 03:51 PM

    I have been using the free service.  When I checked my email this morning, I had received an email over the weekend stating that my upload space had reached the 10MB limit and that my forms would be disabled today.  I went to my account and deleted all of my submissions and images uploaded.  My account now says that I am using 0MB of space, however, the forms are still disabled.  How can I get my forms working again?

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    JotForm Founder

    Answered by aytekin on February 08, 2011 at 04:47 AM

    Enabled your account back. 

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    Answered by VividInk on February 09, 2011 at 10:56 AM

    Thank you for fixing this so quickly!