Users are not receiving auto response email

  • jpotter1975
    Asked on January 9, 2018 at 1:47 PM

    My users are no longer receiving a notification email back that their form was submitted which cause use to have duplicate forms sent. This started today.

  • Jed_C
    Replied on January 9, 2018 at 3:20 PM

    Apologies for the inconvenience.

    I just tested one of your form and I was able to receive an auto response after submitting the form.

    1515529108auto response Screenshot 10

    Can you please share to us the form URL so we can test the form?

    Looking forward for your response.

  • jpotter1975
    Replied on January 10, 2018 at 2:43 AM
    Thank you!
    Thanks,
    Jamie Potter
    Bagwell Document Solutions
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