Users are not receiving auto response email

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    jpotter1975
    Asked on January 09, 2018 at 01:47 PM

    My users are no longer receiving a notification email back that their form was submitted which cause use to have duplicate forms sent. This started today.

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    Jed_C
    Answered on January 09, 2018 at 03:20 PM

    Apologies for the inconvenience.

    I just tested one of your form and I was able to receive an auto response after submitting the form.

    1515529108auto_response.png

    Can you please share to us the form URL so we can test the form?

    Looking forward for your response.

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    jpotter1975
    Answered on January 10, 2018 at 02:43 AM
    Thank you!
    Thanks,
    Jamie Potter
    Bagwell Document Solutions
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