Users are not receiving auto response email

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    Asked on January 09, 2018 at 01:47 PM

    My users are no longer receiving a notification email back that their form was submitted which cause use to have duplicate forms sent. This started today.

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    Answered on January 09, 2018 at 03:20 PM

    Apologies for the inconvenience.

    I just tested one of your form and I was able to receive an auto response after submitting the form.


    Can you please share to us the form URL so we can test the form?

    Looking forward for your response.

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    Answered on January 10, 2018 at 02:43 AM
    Thank you!
    Jamie Potter
    Bagwell Document Solutions