Please confirm that JotForm Data is stored in the Continental US

  • Profile Image
    Cynthia Brown-LaVeist 
    Asked on January 09, 2018 at 03:30 PM

    Hi JotForm Support.

    We have a requirement that our data be stored only in the Continental US. (Not Overseas).

    Please confirm that we can store our JotForm Data only in the Continental US.

    It is my understanding that JotForm has 2 datacenters in the US and 1 in Germany.  The customer selects where the data is stored. (US or Europe (Germany)
    In the previous JotForm Customer Service response below, it shows that a user can select the Europe Datacenter only. Is there a place where the user can select the US Datacenter only?
     
    A new response has been received: JOTFORM
    Answered by Nik_C

    We have servers in the US and in Europe (Germany). 

    You choose where your data will be shown, by going to Settings-Data:

    1512412749Screen Shot 2017-12-04 at 7.43

     

     

    If you have any further questions, please let us know.

    Thank you!

     

  • Profile Image
    Jed_C
    Answered on January 09, 2018 at 04:46 PM

    If EU data center isn't selected, that means it will be stored in the US by default. We don't have any separate selection to choose whether US or EU. It just default to US server if EU data center is not checked.

    Let us know if you have any questions.