Please confirm that JotForm Data is stored in the Continental US

  • Cynthia Brown-LaVeist
    Asked on January 9, 2018 at 3:30 PM

    Hi JotForm Support.

    We have a requirement that our data be stored only in the Continental US. (Not Overseas).

    Please confirm that we can store our JotForm Data only in the Continental US.

    It is my understanding that JotForm has 2 datacenters in the US and 1 in Germany.  The customer selects where the data is stored. (US or Europe (Germany)
    In the previous JotForm Customer Service response below, it shows that a user can select the Europe Datacenter only. Is there a place where the user can select the US Datacenter only?
     
    A new response has been received: JOTFORM Screenshot 10
    Answered by Nik_C

    We have servers in the US and in Europe (Germany). 

    You choose where your data will be shown, by going to Settings-Data:

    1512412749Screen Shot 2017 12 04 at 7 Screenshot 21

     

     

    If you have any further questions, please let us know.

    Thank you!

     

  • Jed_C
    Replied on January 9, 2018 at 4:46 PM

    If EU data center isn't selected, that means it will be stored in the US by default. We don't have any separate selection to choose whether US or EU. It just default to US server if EU data center is not checked.

    Let us know if you have any questions.