What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    can my upload file on my form be more than 10MB?

    Asked by guest_22695180721050 on September 28, 2012 at 02:20 PM

    I need to allow customers to upload more than 10MB files at a time - Is there a way to increase this?

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    Answered by AtacanC on September 28, 2012 at 02:32 PM

    Please take a look at this User Guide Article for more information. 1 GB is the maximum limit for upload fields, however, a free account only has 100MB of storage space which effectively renders the 1 GB limit useless (for free users, at least). As i can see, you are using JotForm as a guest. You may consider to register for a different plan. 

    You can also see the upload limits in our pricing page.