How many payment submissions are allowed per plan?

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    Asked on January 09, 2018 at 07:46 PM

    I cannot find anywhere in the pricing section where it tells you how many payment submission you can have per payment plan. This is really frustrating because I used the form last year with the bronze plan and it provided enough payments. Today I get notified that my account is going to get frozen because I've used up my 10 payment submissions. I've upgraded to silver, but it looks like I'll only get 100 payment submissions. Please advise on how many submissions I can get with gold. You have put me in a corner here because my event site is live and running and I can't switch to a different host. I'm really disappointed in JotForm. You guys communicated so clearly before. What gives? You need to publish on the pricing page, very clearly, how many payment submissions are allowed in each plan. Please advise me on how many payment submissions I can have through the gold plan. 

    Thank you.

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    Answered on January 10, 2018 at 01:15 AM


    You can find the pricing info at the following link.

    For gold, you get unlimited payment submissions as stated in the page.

    I hope this helps.