Incomplete Submission with PayPal payments

Our forms are not accepting the users data unless they click 'Return to Merchant' on the Paypal page after successfully making payment.  This seems to be a new problem.  How can we correct this?

https://form.jotform.com/73308717261961

Thanks,

J Thomas

918-408-8821

jryanthomas@mac.com 

Could you please try enabling PayPal IPN in your PayPal integration: 

https://www.jotform.com/help/276-How-to-Enable-IPN-on-your-Paypal-Account

Then try enabling auto return in PayPal: https://www.paypal.com/ph/cgi-bin/webscr?cmd=p/mer/express_return_summary-outside

Let us know if that worked for you.

Thank you!