Why when I log in I get suspended error?

  • ohshegorgeous
    Asked on January 10, 2018 at 11:00 PM

    When I log in, I am getting a log in suspended error.


  • ohshegorgeous
    Replied on January 11, 2018 at 1:43 PM
    I just used a form that was already there
    Sent from my iPhone
    ...
  • Nik_C
    Replied on January 11, 2018 at 2:58 PM

    What do you mean "that was already there"?

    Anyhow, as my colleague said, collecting credit card information through plain text is highly against our Terms of use. And we have a zero-tolerance policy regarding that rule.

    The only way you can collect credit card information is to use one of our payment integrations: https://www.jotform.com/help/323-Mastering-Payment-Form-Integrations-with-JotForm

    Let us know if that works for you so we can remove the problematic fields and re-activate the account.

    Thank you!