Forms disabled

  • Profile Image
    guest_22723710215039
    Asked on September 29, 2012 at 10:34 AM

    Hello - I am writing because my forms were disabled becasue we surpassed our FREE 10 SSL entries this month. I'd like to remove the option to pay online with the form so that our registration form will continue to work. Could you please tell me how to go about getting our form back in working staus.

    Thank you,

    Cherie Herne

  • Profile Image
    moonzkie
    Answered on September 29, 2012 at 10:49 AM

    Hi,

    I have checked the form found on the link you have indicated, and it doesn't seem to have received any submission at all. Can you please specify the form URL or account that has been disabled?

    Also, if you need more submissions on your form, you may upgrade your account to allow further submissions. Please refer to this page for pricing plans: 

    http://www.jotform.com/pricing/

    Thank you.