What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms disabled

    Asked by guest_22723710215039 on September 29, 2012 at 10:34 AM

    Hello - I am writing because my forms were disabled becasue we surpassed our FREE 10 SSL entries this month. I'd like to remove the option to pay online with the form so that our registration form will continue to work. Could you please tell me how to go about getting our form back in working staus.

    Thank you,

    Cherie Herne

    Page URL:

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    Answered by moonzkie on September 29, 2012 at 10:49 AM


    I have checked the form found on the link you have indicated, and it doesn't seem to have received any submission at all. Can you please specify the form URL or account that has been disabled?

    Also, if you need more submissions on your form, you may upgrade your account to allow further submissions. Please refer to this page for pricing plans: 


    Thank you.