What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    My contact form enquiries are no longer being directed to my e-mail address

    Asked by JoyP on September 29, 2012 at 10:55 AM

    When I first used my jotform contact form, completed and submitted contact forms on my webiste would be forwarded to me e-mail address but this has now stopped for the lest few weeks and I can't get them to go to my e-mail address. Please help. 

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    Answered by AtacanC on September 29, 2012 at 11:02 AM

    We apologize for any inconvenience this may have caused you. Your email address was in the bounce list and i have manually remove it, should be working fine by now. 

    If you have any other questions, feel free to contact us. We'll be more than happy to assist you further.

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    Answered by JoyP on September 29, 2012 at 11:05 AM

    Many many thanks, it works fine now!

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    Answered by AtacanC on September 29, 2012 at 11:06 AM

    You are always welcome :)