- CearslegAsked on January 11, 2018 at 07:13 AM
I want to cancel my last renewal. Found that my account get renewed on 2017-12-14 for an amount of $190 for the package Bronze. Actually I don't want to renew my account. Its without my permission it get renewed. So please cancel my renewal and refund my cash to the account. Please make it fast..
- JotForm SupportArdian_LAnswered on January 11, 2018 at 09:15 AM
Your account has been set to Free plan. And your last payment has been refunded to your account. The refund process may take from 5-9 working days.
Let us know if you have any other question.