Want to cancel my renewal.

  • Profile Image
    Cearsleg
    Asked on January 11, 2018 at 07:13 AM

    Hi,

    I want to cancel my last renewal. Found that my account get renewed on 2017-12-14 for an amount of $190 for the package Bronze. Actually I don't want to renew my account. Its without my permission it get renewed. So please cancel my renewal and refund my cash to the account. Please make it fast..

    Thanks

    Cearsleg

         
  • Profile Image
    Ardian_L
    Answered on January 11, 2018 at 09:15 AM

    Your account has been set to Free plan. And your last payment has been refunded to your account. The refund process may take from 5-9 working days.

    Let us know if you have any other question.