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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Lightbox always showing horizontal scroll bar

    Asked by sonofwatt on September 29, 2012 at 08:07 PM

    No matter what I set the width of the lightbox to, there is always a horizontal scroll bar.  Is this the normal functioning of the LightBox?

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    JotForm Support

    Answered by liyam on September 29, 2012 at 10:34 PM

    Hello, sonofwatt.  Can you tell us on which one of your forms this is happening?

    Thanks

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    Answered by sonofwatt on September 30, 2012 at 03:31 AM

    It's happening in both.

    Even setting the lightbox width to 1000 doesn't make the horizontal scroll bar disappear.

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    JotForm Support

    Answered by idarktech on September 30, 2012 at 08:15 AM

    @sonofwatt,

    Add this CSS code on the page where you've embedded your lightbox form, must be between the head tags. 

    <style type="text/css">

    div.jt-content{

    overflow-x: hidden !important;

    }

    </style>

    If this doesn't help, please provide to us the website URL where you've embedded your form so we can help you further about this. Thanks!

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    Answered by sonofwatt on October 01, 2012 at 03:22 AM

    Worked like a charm. Thank you.

    Any idea why that was happening? 

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    JotForm Support

    Answered by idarktech on October 01, 2012 at 03:52 AM

    @sonofwatt

    There's a slight problem with the CSS styling for the new light box codes. We'll inform our developers about this to have it fixed.

    Thanks for reporting.