JotPayments app is stuck at 'Reading Form Data' message when Paypal is used

  • Profile Image
    jcutler92
    Asked on January 11, 2018 at 11:25 AM

    Thank you.


    I tried use that site but it gets stuck on Reading form data.


    Any suggestions?

  • Profile Image
    Welvin
    Answered on January 11, 2018 at 11:32 AM

    I have now forwarded this to our backend team for further investigation. If there are updates, you should know it through this thread.

    Unfortunately, we do not have an alternative app, and I find no other workaround on this aside from downloading your form submissions into an excel file and getting the items manually.