Paypal pro won't submit the form

  • DanCevette
    Asked on January 11, 2018 at 1:57 PM

    We are creating a registration form for a major event we want to start promoting now.

    The form won't submit, and there's no way to checkout on the paypal pro integration, although I did verify the account.

    I know this is likely my fault, but can you walk me through this or go in and make this changes for me? Here's the form publish >>

  • Richie JotForm Support
    Replied on January 11, 2018 at 3:13 PM

    Can you please provide a screenshot on the error?

    How-to-add-screenshots-images-to-questions-to-the-support-forum

    When we are able to see what is going on we can investigate the issue further.

    Also, please make sure you havea Paypal Website Payments Pro subscription in order to use the paypal pro gateway.

    Paypal pro wont submit the form Image 1 Screenshot 20

    Kindly, reintegrate the paypal pro to check if the error still remains.

    Let us know how it goes.