Pricing Question: What does the payments limit refer to?

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    userdub9022
    Asked on January 11, 2018 at 02:49 PM

    If you go to the Pricing tab and look at the first box underneath all of the prices, you notice, for example, for the standard version that you get 100 submissions, and receive 1 payment. What does this mean exactly? I can only sell one item, or only use one type of payment method? Thanks for your help!

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    Kevin_G
    Answered on January 11, 2018 at 03:51 PM

    With JotForm you can use multiple payment integrations, you may have more than one product on your form and allow your users to purchase only one or multiple products, but once the form is submitted and charges your customer that will count as a payment. 

    With a free account you can accept only one payment, no matter if your users purchased only one or multiple products, no matter the payment amount either. 

    If you have more questions, let us know. 

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    userdub9022
    Answered on January 12, 2018 at 10:43 AM
    Okay I'm still a little confused. 
    Basically my school is hosting an event and we will be selling tickets to it. The people buying a ticket will have to register. There will be 3 different register forms. 2 you have to pay for, and the other is free. 
    The 2 that you have to pay for will have three tiers of tivkets: early bird, regular, and late. Each tier cost more than the next.
    There are about 250 people that will be attending, each have to buy a ticket unless they qualify for the free registration.
    Since I'm accepting 250 individual payments, does that mean the free version is not the best option?
    Thanks againChristopher
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    Kevin_G
    Answered on January 12, 2018 at 11:31 AM

    Yes, the free plan will not work for you since it allows 1 payment only so when the first person submits the form and send you a payment you will be already overlimit, you need to check a plan that has a limit above the 250 payments you need to receive in a month.

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    userdub9022
    Answered on January 12, 2018 at 11:43 AM
    Awesome! Thank you so much
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