Why my form title is not updaing in Facebook?

  • Profile Image
    seohrstst
    Asked on January 12, 2018 at 04:46 AM

    Hi


    When I change name to a form and re use it to another purpose

    Facebook do show the old form name and header

    The screenshot I attach has the name of "Anmälan Måncirkel på nätet" and not "Gudinne resa till Avalon-Glastonbury"

    We have the same problem with other forms


    Best regards

    Stefan

  • Profile Image
    EltonCris
    Answered on January 12, 2018 at 07:38 AM

    That's the page title and it's different from the form title.

    Here's how to change it: https://www.jotform.com/help/373-How-to-Change-the-Form-Title-Shown-in-the-Browser-Page-Tab

  • Profile Image
    seohrstst
    Answered on January 12, 2018 at 09:43 AM
    Hi
    Thanks for the answer
    But still it is showing the wron title or picture when adding it to Facebook
    or Messenger




    Best Regards
    Helena & Stefan


    -------Originalmeddelande-------

    Fr: JotForm
    Datum: 2018-01-12 13:38:58
    Till: info@avalonskolan.se
    ne: Re: Problem with form updated in Facebook

    A new response has been received:
    Answered by EltonCris
    That's the page title and it's different from the form title.
    Here's how to change it: https://www.jotform
    com/help/373-How-to-Change-the-Form-Title-Shown-in-the-Browser-Page-Tab
    View this thread on browser Unsubscribe Thread 1515760735

    ...
  • Profile Image
    Sabbir
    Answered on January 12, 2018 at 09:48 AM

    You have to scrape your form using facebook debug to let facebook fetch the updated data from your form's OG tag.

    Go to: https://developers.facebook.com/tools/debug/

    Paste your form url and press Debug button.

    Then you will see your form information with a button called Scrape Again.

    Press it and your form will be updated by facebook.

    After that, you can try posting your form in facebook once again.

    1515768466scrapefacebook.jpg

    Hope this will help.

    If you have any further query, please let us know.

  • Profile Image
    seohrstst
    Answered on January 12, 2018 at 10:43 AM
    Hi
    Thanks for the info
    Still the logo (picture) does not change




    Best Regards
    Helena & Stefan


    -------Originalmeddelande-------

    Fr: JotForm
    Datum: 2018-01-12 15:48:15
    Till: info@avalonskolan.se
    ne: Re: Problem with Form Title not updated in Facebook

    A new response has been received:
    Answered by Sabbir
    You have to scrape your form using facebook debug to let facebook fetch the
    updated data from your form's OG tag.
    Go to: https://developers.facebook.com/tools/debug/
    Paste your form url and press Debug button.
    Then you will see your form information with a button called Scrape Again.
    Press it and your form will be updated by facebook.
    After that, you can try posting your form in facebook once again.
    Hope this will help.
    If you have any further query, please let us know.
    View this thread on browser Unsubscribe Thread 1515768492

    ...
  • Profile Image
    Sabbir
    Answered on January 12, 2018 at 11:44 AM

    I have checked the source code of your form and I found there is no OG information for image.

    A workaround to add the image information is to use your form source code http://www.jotform.com/help/104-How-to-Download-a-Source-Code-of-your-Form.

    Embed your source code on a clean HTML page. On top of the source code, add the Facebook meta tags from this page https://developers.facebook.com/docs/sharing/webmasters.  Make sure to set your content values particularly the image as it is used as the thumbnail image on Facebook posts.

    Let us now if you have any further query.