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seohrststAsked on January 12, 2018 at 4:46 AM
Hi
When I change name to a form and re use it to another purpose
Facebook do show the old form name and header
The screenshot I attach has the name of "Anmälan Måncirkel på nätet" and not "Gudinne resa till Avalon-Glastonbury"
We have the same problem with other forms
Best regards
Stefan
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Elton Support Team LeadReplied on January 12, 2018 at 7:38 AM
That's the page title and it's different from the form title.
Here's how to change it: https://www.jotform.com/help/373-How-to-Change-the-Form-Title-Shown-in-the-Browser-Page-Tab
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seohrststReplied on January 12, 2018 at 9:43 AMHi
Thanks for the answer
But still it is showing the wron title or picture when adding it to Facebook
or Messenger
Best Regards
Helena & Stefan
-------Originalmeddelande-------
Fr: JotForm
Datum: 2018-01-12 13:38:58
Till: info@avalonskolan.se
ne: Re: Problem with form updated in Facebook
A new response has been received:
Answered by EltonCris
That's the page title and it's different from the form title.
Here's how to change it: https://www.jotform
com/help/373-How-to-Change-the-Form-Title-Shown-in-the-Browser-Page-Tab
View this thread on browser Unsubscribe Thread 1515760735
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SabbirReplied on January 12, 2018 at 9:48 AM
You have to scrape your form using facebook debug to let facebook fetch the updated data from your form's OG tag.
Go to: https://developers.facebook.com/tools/debug/
Paste your form url and press Debug button.
Then you will see your form information with a button called Scrape Again.
Press it and your form will be updated by facebook.
After that, you can try posting your form in facebook once again.
Hope this will help.
If you have any further query, please let us know.
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seohrststReplied on January 12, 2018 at 10:43 AMHi
Thanks for the info
Still the logo (picture) does not change
Best Regards
Helena & Stefan
-------Originalmeddelande-------
Fr: JotForm
Datum: 2018-01-12 15:48:15
Till: info@avalonskolan.se
ne: Re: Problem with Form Title not updated in Facebook
A new response has been received:
Answered by Sabbir
You have to scrape your form using facebook debug to let facebook fetch the
updated data from your form's OG tag.
Go to: https://developers.facebook.com/tools/debug/
Paste your form url and press Debug button.
Then you will see your form information with a button called Scrape Again.
Press it and your form will be updated by facebook.
After that, you can try posting your form in facebook once again.
Hope this will help.
If you have any further query, please let us know.
View this thread on browser Unsubscribe Thread 1515768492
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SabbirReplied on January 12, 2018 at 11:44 AM
I have checked the source code of your form and I found there is no OG information for image.
A workaround to add the image information is to use your form source code http://www.jotform.com/help/104-How-to-Download-a-Source-Code-of-your-Form.
Embed your source code on a clean HTML page. On top of the source code, add the Facebook meta tags from this page https://developers.facebook.com/docs/sharing/webmasters. Make sure to set your content values particularly the image as it is used as the thumbnail image on Facebook posts.
Let us now if you have any further query.