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jglumbAsked on January 12, 2018 at 1:18 PM
I can't seem to get my integration to create the Tag variable in Asana. I tried multiple fields from my form and it never creates the tag?
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Nik_CReplied on January 12, 2018 at 2:27 PM
Could you please confirm, are you not able to create a new task through in Asana though your form?
We'll wait for your response.
Thank you!
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acisupportReplied on January 12, 2018 at 4:43 PMIt creates the task just fine everything works except for the TAG variable. I have tried mapping several of the fields from my jot form to the tag field in Asana and the tag field never populates in the Asana task.
John C. Glumb, CAE, FACI, IOM
Senior Managing Director, Operations
p +1.248.848.3760 | @jglumb
American Concrete Institute | Always advancing
www.concrete.org
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Richie JotForm SupportReplied on January 12, 2018 at 5:30 PM
May we know what fields are not mapping correctly? Kindly also provide a screenshot, so we can pinpoint the issue accurately. Here is a guide on how to take a screenshot.How-to-add-screenshots-images-to-questions-to-the-support-forum.
Can you try integrating Asana using the Classic form layout, see if it works.
Let us know how it goes.
Thank you.