I can't seem to get my integration to create the Tag variable in Asana.

jglumb
Asked on January 12, 2018 at 01:18 PM

I can't seem to get my integration to create the Tag variable in Asana. I tried multiple fields from my form and it never creates the tag?

This is a re-post of a comment on Create tasks in Asana with JotForm submissions
Nik_C
Answered on January 12, 2018 at 02:27 PM

Could you please confirm, are you not able to create a new task through in Asana though your form?

We'll wait for your response.

Thank you!
jglumb
Answered on January 12, 2018 at 04:43 PM

It creates the task just fine everything works except for the TAG variable. I have tried mapping several of the fields from my jot form to the tag field in Asana and the tag field never populates in the Asana task.
John C. Glumb, CAE, FACI, IOM
Senior Managing Director, Operations
p +1.248.848.3760 | @jglumb
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Richie_P
Answered on January 12, 2018 at 05:30 PM

May we know what fields are not mapping correctly? Kindly also provide a screenshot, so we can pinpoint the issue accurately. Here is a guide on how to take a screenshot.How-to-add-screenshots-images-to-questions-to-the-support-forum.

Can you try integrating Asana using the Classic form layout, see if it works.

Let us know how it goes.

Thank you.