Some of the field answers in three of our personalized autoresponder emails are missing.

  • ywamepjcomm
    Asked on January 12, 2018 at 3:05 PM

    On a few autoresponder on this form and another one I have, when the email (autoresponder) is sent to the email recipient, on the email that is received, some of the code or text INSIDE the {} does not show...

    Jotform Thread 1347810 Screenshot
    Page URL: https://form.jotform.com/41767741377970
  • ywamepjcomm
    Replied on January 12, 2018 at 3:07 PM

     1515787622Capture 1 Screenshot 10

  • Jed_C
    Replied on January 12, 2018 at 4:59 PM

    I have cloned your form and removed all other fields and left only those with the missing value in auto response. Did some test submission and it seems that the field parameter is passed correctly.

    1515794465param Screenshot 10

    Please note that I'm only testing out the "pleaseTell176" parameter. Can you please provide us some screenshots where the autoresponse recipients receives the parameter name instead of field value?

    Looking forward for your response.