Why is page 5 of my form not showing text?

  • TaxGoddess
    Asked on January 14, 2018 at 12:30 PM
    Q3 - Why entire texts for page 5 are not visible ( Check the screenshot)? 
  • Elton Support Team Lead
    Replied on January 14, 2018 at 1:46 PM

    First off, your form is quite lengthy so it is loading slow on my browser. For lengthy forms, we don't really recommend the Continue Forms Later (Autofill). This sometimes crashes the browser. Please disable it and use this alternative solution instead https://www.jotform.com/help/97-How-to-Save-Forms-and-Continue-Later

    With regards to the problem, you have multiple hidden form collapse on page 5. Some of them were hidden and shown by conditions so there's no need to actually hide them in the form builder. If you want to hide the form collapse, just set its button visibility to hidden.

    So try this fix:

    1. Show the form collapse

    Why is page 5 of my form not showing text? Image 1 Screenshot 30


    2. Use the Button Visibility option in the form collapse settings. If you want to hide it, set it Hidden.

    Why is page 5 of my form not showing text? Image 2 Screenshot 41