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    Fields not showing up on submitted form

    Asked by loriresmer on February 08, 2011 at 11:51 AM

    Here is my form: http://www.jotform.com/form/2913154730

    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica} p.p2 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; min-height: 14.0px}

    The question "have you verified the dates with the local pastor" has an asterick saying it's required, but it is NOT showing up on the finished form (on the form submission email). 


    And the spot for "explanation of delay if necessary" does NOT show up on the submitted form (I put words there on my test, but don't see it when I submit it).


    Thoughts?? HELP! : ) 


    p.p1 {margin: 0.0px 0.0px 0.0px 0.0px; font: 12.0px Helvetica; color: #134fae} span.s1 {text-decoration: underline}
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    JotForm Founder

    Answered by aytekin on February 08, 2011 at 12:02 PM

    Try resetting the email message.

    1. Open the form on the form editor

    2. Click on "Setup & Share" tab on the top toolbar

    3. Click on "Email Alerts"

    4. Click on "Delete Email"

    5. Click on "Email Alerts" again

    6. Select "Add New Email" and complete the wizard