- firstname.lastname@example.orgAsked on January 14, 2018 at 05:24 PM
I would like to down grade the forum package I have now. How do I do that, and how do I find out what the billing is for the last year, so I can bill my client.
PS - You have the correct email, so I do not understand why it bounced back.
- JotForm SupportjonathanAnswered on January 14, 2018 at 06:50 PM
You can follow the user guide: How to Downgrade Subscription Back to Free Account
You can use this direct link as well http://www.jotform.com/myaccount/billing
I found your email in the bounce list. I have fixed it now and removed the blocked email.
Let us know if you require further assistance.