How can I find what you are billing me?

  • Profile Image
    dygowski@verizon.net
    Asked on January 14, 2018 at 05:24 PM

    I would like to down grade the forum package I have now. How do I do that, and how do I find out what the billing is for the last year, so I can bill my client.

    Thanks. LD

     

    PS - You have the correct email, so I do not understand why it bounced back.

  • Profile Image
    jonathan
    Answered on January 14, 2018 at 06:50 PM

    You can follow the user guide: How to Downgrade Subscription Back to Free Account

    You can use this direct link as well http://www.jotform.com/myaccount/billing

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    I found your email in the bounce list. I have fixed it now and removed the blocked email.

    Let us know if you require further assistance.