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sshepperdAsked on January 15, 2018 at 8:31 AM
Hello,
I have created a form and when I preview the form a "long text entry" field is not showing up. I've checked to make sure the field is not hidden but I can't seem to make it visible. The field is "Corrective Action Taken" and it sits below "If there were any witnesses to the accident, please provide name(s)".
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Dexter_RReplied on January 15, 2018 at 9:46 AM
Hello,
I cloned your form, and noticed that "long text entry" with the field "Corrective Action Taken" is shown, from my end.
Check the image bellow:
You can check once again, just to make sure id that is what you need.
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sshepperdReplied on January 15, 2018 at 10:43 AMHi,
I’m not sure if there is a glitch on my computer but I still can’t see the field
[cid:image001.png@01D38DE6.56B567C0][cid:image002.png@01D38DE6.56B567C0]
Thank you,
Samantha Shepperd | Toronto Branch Administrator
Fujitec Canada Inc.
15 East Wilmot St.
Richmond Hill, ON L4B 1A3
P 905 731 8681 x 214
F 905 731 8425
[Fujitec Logo_Transparent 120dpi.gif]
Elevators. Escalators. Service.
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Dexter_RReplied on January 15, 2018 at 11:44 AM
Try to insert some text in "Long text entry properties", then go to advanced, and you will see to boxes default value or hover text.
Let me know, if we did something?! I tested on the IE and Mozilla and it looks like it's working.
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sshepperdReplied on January 15, 2018 at 12:43 PMI put “hello” in the place holder section and it still doesn’t show up. I’m using Chrome browser. I have the long text entry element in many of my forms but this is the only one I’m having issues with.
Thank you,
Samantha Shepperd | Toronto Branch Administrator
Fujitec Canada Inc.
15 East Wilmot St.
Richmond Hill, ON L4B 1A3
P 905 731 8681 x 214
F 905 731 8425
[Fujitec Logo_Transparent 120dpi.gif]
Elevators. Escalators. Service.
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TREVONReplied on January 15, 2018 at 1:54 PM
Checking on the form further I managed to fix the issue by removing the the field and adding a similar field.
I would recommend if you do not mind try removing the field and adding a similar field.
Kindly do let us know if this fixes the issue on your end.
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sshepperdReplied on January 15, 2018 at 2:43 PMGreat, that worked. Next time I will try removing and adding again. Thanks for all the help.
Thank you,
Samantha Shepperd | Toronto Branch Administrator
Fujitec Canada Inc.
15 East Wilmot St.
Richmond Hill, ON L4B 1A3
P 905 731 8681 x 214
F 905 731 8425
[Fujitec Logo_Transparent 120dpi.gif]
Elevators. Escalators. Service.
...