The custom data field is not showing on my Stripe Payment Integration.

  • ZollyTech
    Asked on January 15, 2018 at 2:24 PM

    The custom data field is not showing on my Stripe Payment Integration.

  • jonathan
    Replied on January 15, 2018 at 3:49 PM

    I see the problem you described on your form. When I checked the Stripe payment field, there is no Custom Data field available.

    1516049168zzz 2018 01 16 04 Screenshot 10

    As described on the user guide, the Stripe field Custom Data field will only becomes available if you have a Textbox (Short Entry field) in your form that can be used for the custom data field.

    Ex:

    1516049343zzz 2018 01 16 04 Screenshot 21


    I suggest you try first adding a Textbox field on your form and run the Stripe field configuration again to check if Custom Data field becomes available.

    Let us know if this did not work.


  • ZollyTech
    Replied on January 19, 2018 at 1:55 PM
  • Marvih
    Replied on January 19, 2018 at 2:57 PM

    We are not able to see your last reply, can you please confirm if this is now fixed ?