The custom data field is not showing on my Stripe Payment Integration.
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ZollyTechAsked on January 15, 2018 at 02:24 PM
The custom data field is not showing on my Stripe Payment Integration.
This is a re-post of a comment on How to Send Custom Data to Stripe Payment
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JonathanAnswered on January 15, 2018 at 03:49 PMJotform Support
I see the problem you described on your form. When I checked the Stripe payment field, there is no Custom Data field available.
As described on the user guide, the Stripe field Custom Data field will only becomes available if you have a Textbox (Short Entry field) in your form that can be used for the custom data field.
Ex:
I suggest you try first adding a Textbox field on your form and run the Stripe field configuration again to check if Custom Data field becomes available.
Let us know if this did not work.
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ZollyTechAnswered on January 19, 2018 at 01:55 PM
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MarvihAnswered on January 19, 2018 at 02:57 PM
We are not able to see your last reply, can you please confirm if this is now fixed ?