I am unable to login in to view my forms because it says "Account Suspended"

  • Christian Phyfier
    Asked on January 15, 2018 at 6:29 PM

    Hello, my username is Cphyfier and I am unable to login in to view my forms because it says "Account Suspended". . Is there a way to correct this? 

    Jotform Thread 1350155 Screenshot
  • Jan
    Replied on January 15, 2018 at 8:40 PM

    Your account (cphyfier) is currently suspended. This form (Social Media Info Form) triggered the suspension. The form has fields that are asking for "passwords".

    151606657901 16 qk9pe Screenshot 10

    Please take note that collecting login credentials are not allowed here in JotForm. I recommend you check our Terms and Conditions.

    We need to delete the guilty fields before we can reactivate your account. If that is okay with you, please let us know.

    We will wait for your reply. Thank you.