What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    merge accounts

    Asked by mgetman on February 08, 2011 at 02:07 PM

    I just received a notice that my account was upgraded so I went to the site and paid for a 2 year subscription. When I go to the new account, I don't see my crrent forms. How do I merge my old account with the one I just paid for?

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 09, 2011 at 07:26 AM

    What was your old username?

  • Profile Image

    Answered by mgetman on February 09, 2011 at 08:26 AM
    Thank you. It actually worked out and I now see my forms with the new extended account with the latest version. I like the changes.