How to customize the email of the sender?

  • Niall
    Asked on January 15, 2018 at 7:58 PM

    Hi the 4 digit verification code for emails is sent from JotForm and is a JotForm branded email.  How do I change this to my custom email domain and setup a customised version of this email.  As it is currently it will cause confusion to the end user as to why they are receiving an email from JotForm.

    Jotform Thread 1350201 Screenshot
  • Jed_C
    Replied on January 15, 2018 at 10:00 PM

    Yes, it's possible to change the email address of the sender so users will see your email instead of Jotform's email.

    For a step by step instruction on how to change this, please refer to our guide here https://www.jotform.com/help/238.

    With regards to customizing your email notification, please see this guide https://www.jotform.com/help/430.

    Let us know if you have any questions or if you need further assistance.