- JotForm SupportNik_CAnswered on January 16, 2018 at 05:06 AM
I escalated this thread regarding the Matrix dynamique widget viewing on mobile devices to our backend team.
We will keep you posted via this thread.
- elgen.cmAnswered on January 17, 2018 at 03:13 PM
Has there been any update on this? I am not able to go live with this form until resolved.
- JotForm SupportNik_CAnswered on January 17, 2018 at 03:33 PM
We're sorry for the delay, but the issue is still worked on.
We'll inform you as soon as the issue is resolved via this thread.
- elgen.cmAnswered on January 26, 2018 at 12:02 PM
Any update on this? I am launching this new form on Monday and if this is not resolved, I am going to have to figure out a way around it if this widget does not display on mobile device browsers. Please let me know if this is not going to be resolved by end of day today so I can work on an alternative solution.
- JotForm SupportRichie_PAnswered on January 26, 2018 at 01:20 PMWe are sorry for the inconvenience this may have caused, I have checked your ticket and it has been assigned already to a developer and flagged as priority.Unfortunately, we cannot give you a timeline when the issue can be resolved.Thank you for your patience.