forms limit counter is not working

  • Profile Image
    grisu59
    Asked on January 16, 2018 at 04:57 AM

    Hello

    I have just 2 forms in my account

    but the systems says that I have reached the maximum of 5


    Why?


    Thanks

  • Profile Image
    Adrian
    Answered on January 16, 2018 at 05:23 AM

    That is because you have 10 more forms in the Archive folder.

    So, in total, you have 12 forms.

    I suggest you delete the forms that you do not need in the Archive folder.


    Click the following link to see the usage for your account https://www.jotform.com/myaccount/usage.


    Let us know if you have further questions.