Visual Report: Values showing zero

LUFCmarketing
Asked on January 16, 2018 at 07:37 AM
Is anyone else experiencing issues with visual report not pulling through submissions? Was fine until it got to about 10k submissions, and then everything just started showing up as 0 in the visual report
Page URL:
https://eu.jotform.com/report/80152724630045
- visual report
- visual
- Submissions
- then
JotForm Support

liyam
Answered on January 16, 2018 at 08:49 AM

Thank you for reporting to us this issue, LUFCmarketing. Have you tried creating another visual report to see if the problem persists?

Thanks.
LUFCmarketing
Answered on January 16, 2018 at 08:51 AM

Hi Liyam, yes I've tried creating a couple of visual reports. All having the same issue:

https://eu.jotform.com/report/80153864330048
Ardian_L
Answered on January 16, 2018 at 09:35 AM

I have submitted the issue to our developers and you will be notified on this thread as soon as possible. We are sorry for any inconvenience caused.