What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    My Forms are not working

    Asked by ntfbweb on October 01, 2012 at 04:26 PM

    I am able to see my forms embed on the page but when the user submits the form they get a "bad gateway" error.

     

    I have tried to see the submissions on Jotform and just get a blank window.

    Page URL:
    https://web.ntfb.org/sslpage.aspx?pid=326

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    Answered by SUASystems on October 01, 2012 at 04:31 PM

    Hello Jot Form Team,

    I hope these few lines reach you in good health and spirits.  This is happening to me as well.  I'm having a slight panic attack please help!

    Thank you.

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    JotForm Support

    Answered by Mike_T on October 01, 2012 at 05:37 PM

    We are deeply sorry for the inconveniences caused.

    Today, we had a temporary outage issue. I do not have yet the information about the issue from our Technicians. However, I would like to assure you that they will do their best to find out the source of the problem and fix it.

    As far as I can see, the system is stable now. Please re-check your forms to make sure that the problem is sorted out.

    If you need any further assistance, please let us know. We would be happy to help.