My Jot Form is stuck not submitting ----- help!

  • ETSPJ
    Asked on January 17, 2018 at 8:37 AM

    Hello,

    My JotForm will not submit. It just gets stuck on "Please Wait." What is wrong?

    Jotform Thread 1352016 Screenshot
  • Ardian_L
    Replied on January 17, 2018 at 10:37 AM

    Looks like you are having some JavaScript errors on your website that are causing the form to not be submitted. 

    But the most important one is that your website is not using HTTPprotocol. In order for the payment to work you need to use SSL protocols.

    My Jot Form is stuck not submitting       help! Image 1 Screenshot 20

    You need to use your form in a website where HTTPS is supported, please contact your host provided for a security protocol. 

    Let us know if you have any other question.