- JotForm SupportMike_GAnswered on January 17, 2018 at 11:30 AM
I would like to apologize for any inconvenience. I have checked the mail logs of the email address associated with your account and I am not seeing any email attempts requesting for a password reset instructions.
In order for me to help you, I have sent the password reset instructions for your account to the email address associated with it.
Let us know if you need any further assistance.