sub account

  • Profile Image
    Asked on January 17, 2018 at 04:00 PM

    Why does out sub account only have 100 returns when we have a bronze package?  

  • Profile Image
    Answered on January 17, 2018 at 05:01 PM

    Sub-user accounts are given access to a shared folder.  Any forms created in that shared folder are created in the account that added shared access with them, giving them the limits of that account. 

    Sub-users can still create forms in their own account, but they would be subject to the limits of their own account.

  • Profile Image
    Answered on January 18, 2018 at 04:43 AM
    Can I move a form into the shared folder?
    Sent from my iPhone
  • Profile Image
    Answered on January 18, 2018 at 07:51 AM

    Yes you can move the form simply by drag and drop to the folder.

    Let us know if you have any other question.