Account login suspended

  • robert Meseroll
    Asked on January 17, 2018 at 8:30 PM

    How do I get my account un-suspended?

  • Kevin Support Team Lead
    Replied on January 17, 2018 at 10:22 PM

    Your account has been suspended since you're asking for credit card information on your form 73017952330148.

    Account login suspended Image 10

    Please note that asking for such information on plain text fields goes against our terms, for now I have removed the fields in order to reactivate your account, you will need to use one of our existing payment integrations if you need to collect payments (credit card numbers will not be stored on your account), here is also a link with all the information about payment forms:  https://www.jotform.com/help/chapter-7-Payment+Forms 

    If you have questions, let us know.