Problem with a quiz score result returning blank

  • fisheye4
    Asked on January 17, 2018 at 11:47 PM

    This is my quiz form https://form.jotform.com/80164863695164

    The problem I am having is that the score field at the end will eventually be blank. The total score needs to be 70 or greater to show the submit button, otherwise it says "go back and try again".  I can go through it once, randomly select answers and get a certain score, then I go back to change some answers and check my score, eventually the score will just be blank.  Sometimes it changes, I go back and change some more, and then check the score and it's blank.  I can't narrow down the problem.  Please help.

    Thanks

    https://form.jotform.com/80164863695164

    https://form.jotform.com/80164863695164

    Jotform Thread 1353116 Screenshot
  • fisheye4
    Replied on January 17, 2018 at 11:48 PM

    here are two other screen shots of working scores.

    15162508622018 01 17 (1) Screenshot 1015162508812018 01 17 Screenshot 21

  • liyam
    Replied on January 18, 2018 at 3:46 AM

    It is possible that the cause of the blank result is choosing an option that has an empty calculation value. Here is an example of one of the questions which options have empty calculation values:

    15162650372018 01 18 1642 Screenshot 10

    I recommend to insert 0 for those choices.

    If you have questions, please let us know.

  • fisheye4
    Replied on January 18, 2018 at 8:43 AM
    When I entered 0 on those fields initially, they did not register, only the 1 did. So after the first few I didn't bother to enter 0 since it didn't show up.
    Sent from my T-Mobile 4G LTE Device
    ...
  • VictoriaKondratenko
    Replied on January 18, 2018 at 9:52 AM

    I don't know why this happens, but you must persist until "0"'s are inserted. 

    1516287021post1 Screenshot 10

    Anyway, I've managed to do that, so feel free to clone 

    https://form.jotformeu.com/80173626530351

  • fisheye4
    Replied on January 18, 2018 at 11:25 AM

    Thanks!  How do I clone it?

  • liyam
    Replied on January 18, 2018 at 11:56 AM

    Hello fisheye4,

    You can follow this guide for the steps on how to clone a form via the form URL: https://www.jotform.com/help/42-How-to-Clone-an-Existing-Form-from-a-URL

    If you have additional questions, please let us know.

    Thanks.