Widgets not showing on Google Chrome in some computers

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    GrupoPapelesa
    Asked on January 18, 2018 at 08:35 AM

    Buenos días

    en un formulario agregué dos widgets para levantar información a 500 empleados, en algunos computadores no aparecen los widgets y en otros sí. Hablé con el área de sistemas y me confirmó que la dirección https://www.jotform.com está en lista blanca al igual que las direcciones respectivas de cada widget como por ejemplo 

    //widgets.jotform.io/termsConditions/?qid=23&ref=https%3A%2F%2Fform.jotformz.com

    //widgets.jotform.io/

    http://widgets.jotform.io/dynMatrix/?qid=20&ref=https%3A%2F%2Fform.jotformz.com

     

    Agradezco su pronta respuesta

     

  • Profile Image
    Ardian_L
    Answered on January 18, 2018 at 10:36 AM

    Can you please inform if they are using the same browser? That issue should be related with browsers.

    Also what kind of browsers are you using? Let us know so we can investigate the issue.

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    Yolanda
    Answered on January 18, 2018 at 11:26 AM

    El usuario está usando Chrome versión 23.0.1271.95 m 




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    Mike_G
    Answered on January 18, 2018 at 12:42 PM

    Thank you for that information.

    The Google Chrome version 23.0.1271.95 m is outdated.

    1516297046t12_36_54.png

    Reference: https://en.wikipedia.org/wiki/Google_Chrome_version_history

    Google Chrome's latest version is 63.0.3239.132

    1516297096t12_32_24.png

    I suggest that you update your Google Chrome and let us know if the issue you described still persists after.