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GrupoPapelesaAsked on January 18, 2018 at 8:35 AM
Buenos días
en un formulario agregué dos widgets para levantar información a 500 empleados, en algunos computadores no aparecen los widgets y en otros sí. Hablé con el área de sistemas y me confirmó que la dirección https://www.jotform.com está en lista blanca al igual que las direcciones respectivas de cada widget como por ejemplo
//widgets.jotform.io/termsConditions/?qid=23&ref=https%3A%2F%2Fform.jotformz.com
//widgets.jotform.io/
http://widgets.jotform.io/dynMatrix/?qid=20&ref=https%3A%2F%2Fform.jotformz.com
Agradezco su pronta respuesta
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Ardian_LReplied on January 18, 2018 at 10:36 AM
Can you please inform if they are using the same browser? That issue should be related with browsers.
Also what kind of browsers are you using? Let us know so we can investigate the issue.
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YolandaReplied on January 18, 2018 at 11:26 AM
El usuario está usando Chrome versión 23.0.1271.95 m
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Mike_G JotForm SupportReplied on January 18, 2018 at 12:42 PM
Thank you for that information.
The Google Chrome version 23.0.1271.95 m is outdated.
Reference: https://en.wikipedia.org/wiki/Google_Chrome_version_history
Google Chrome's latest version is 63.0.3239.132
I suggest that you update your Google Chrome and let us know if the issue you described still persists after.