What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Just registered a new free account which says 100 submissions a month and have used two of them and every time I try to send the email via jotform, I

    Asked by brugestour on October 02, 2012 at 01:03 PM

    and have used two of them and every time I try to send the email via jotform, I get a message saying Ooops you have reached your limit ?.......

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    JotForm Support

    Answered by Deygus on October 02, 2012 at 01:11 PM

    I have checked your account and it appears to be working properly as well as I can confirm that you have not reached your submission limit.

    When you say email via jotform to get this error message where are you seeing this? Could you please provide a link or screenshot? Is this in the email alerts or when you are trying to send us an email via our contact form? or?

    It is unclear and I would like more information to help us pinpoint exactly where the issue is so that we can correct it.

    You may want to try logging out of your account, clear your browser cache, and logging back in to see if this clears things up a bit to start.

    Let us know so that we can assist you further.